A good night’s sleep starts with the right mattress, and finding one that fits your budget, comfort needs, and lifestyle is not always easy. With hundreds of brands fighting for your attention online, it helps to stick with a name that has been around for decades. That is exactly where 1800 Mattress comes into the picture. Originally founded as Dial-A-Mattress back in 1976, this company changed how Americans bought beds by letting them order over the phone instead of visiting a showroom. Fast forward to today, and the brand has gone through bankruptcy, multiple acquisitions, and a full merger with Mattress Firm — but the name still carries weight with shoppers who remember those classic late-night TV commercials.

Whether you are looking to buy a new bed through the 1800 Mattress platform, hunting for a coupon code before checkout, or trying to figure out what it actually costs to haul your old mattress away through a service like 1-800-GOT-JUNK, this guide has you covered. We will walk through pricing, deals, delivery policies, real customer feedback, disposal options, and everything else you need to make a smart decision in 2026.

What Is 1800 Mattress and How Does It Work Today?

The story of 1800 Mattress starts in Jamaica, Queens, New York. Napoleon Barragan, an Ecuadorian immigrant, opened a small furniture store near York College in 1976. After spotting a newspaper ad for a company called Dial-A-Steak that sold meat over the phone, he had an idea — why not do the same thing with mattresses? By 1978, he launched Dial-A-Mattress with a single employee, and the concept took off. The company went national through a network of distributors and franchise regions in Boston, Philadelphia, South Florida, and New England. By the mid-2000s, annual sales had surpassed $100 million, making it the leading bedding telemarketing company in the country.

The brand became famous for its advertising slogan: “Leave off the last S for savings.” Since the word “mattress” has eight letters but only seven digits are needed for the phone number, the tagline was catchy and stuck with customers for years. In 2007, the company officially changed its name to 1800Mattress.com to reflect the shift toward online ordering. At its peak, it operated over 100 retail stores across New York, New Jersey, Connecticut, Maryland, and California. Three Manhattan locations even stayed open around the clock.

However, the 2008 recession hit hard. Sales dropped from $170 million to below $100 million by 2009. Creditors filed an involuntary bankruptcy petition, and the company entered Chapter 11 protection. Sleepy’s eventually bought the intellectual property rights for $25 million, and in 2015, Mattress Firm acquired Sleepy’s for $780 million. Today, the 1800mattress.com website redirects directly to the Mattress Firm online store. There are no standalone retail locations left, but the ordering system through the website and phone line remains active.

So what does shopping through this platform look like in 2026? Essentially, you are browsing the Mattress Firm catalog under a legacy brand name. The product selection includes major manufacturers like Tempur-Pedic, Beautyrest by Simmons, Serta, Purple, Stearns and Foster, Hampton and Rhodes, and several others. Beyond mattresses, the store also carries adjustable bases, bed frames, box springs, pillows, sheets, mattress protectors, and toppers.

What Does a Mattress From 1800 Mattress Actually Cost?

Price is the first question most people ask, and the answer depends on what kind of sleeper you are and how much you are willing to spend. The platform carries options across a wide budget range.

On the affordable end, you can find roughly 19 queen-size mattress models priced under $500. These are typically basic innerspring or entry-level foam options that work well for guest rooms, kids’ beds, or anyone who does not want to invest heavily. The average price for a queen-size mattress through the platform sits around $900, which is competitive with most mid-range online retailers. If you want something premium — say a Tempur-Pedic or a high-end Beautyrest model — expect to pay $1,000 or more, with about 9 models falling into that luxury bracket.

For shoppers who cannot pay everything upfront, there are two financing paths. The first is a store credit card through Synchrony Bank. The standard APR sits at 29.99%, but promotional 0% APR offers are available with terms starting at six months. The second option is Progressive Leasing, a no-credit-needed installment plan similar to Affirm or Klarna. This is especially useful for buyers with limited or no credit history who still want access to name-brand beds without draining their savings account all at once.

How to Find a Working 1800 Mattress Coupon in 2026

Nobody wants to pay full price for a bed, and you do not have to. There are several reliable ways to find a valid coupon before you complete your order.

Coupon aggregator websites like Groupon, Capital One Shopping, and RetailMeNot regularly list promo codes for this retailer. Reported savings range from 15% off to as much as 50% off during major promotional periods. These sites often verify their codes, but not every code will work at checkout — test a few if the first one fails.

One of the easiest ways to unlock a discount is simply signing up for the email newsletter. New subscribers often receive an exclusive offer, sometimes 25% off select sleep accessories or a percentage off their first mattress purchase. Holiday weekends are another goldmine. Memorial Day, Labor Day, Black Friday, and Presidents’ Day are historically the best times to buy a mattress because retailers slash prices aggressively to compete for your dollars.

Here is a tip many shoppers overlook: you can stack discounts. Look for a percentage-off promo code and combine it with a free shipping code. Free shipping is typically available on orders over $299 to $399, depending on the current promotion. On top of that, the low-price guarantee promises to beat any competitor’s advertised price by 10% — you just need to contact customer service with proof of the lower price within 100 days of your purchase.

Since the platform now operates under the Mattress Firm umbrella, it is also worth checking Mattress Firm’s own promotions page. The same sales and deals often apply to both storefronts, giving you double the chances of finding a working code.

Delivery, Sleep Trial, and Return Policy

One of the strongest selling points for this retailer is the delivery experience. Shipping is free on orders over $399 within the contiguous United States. Same-day and next-day delivery are commonly available, and the delivery window is kept to a manageable four-hour block so you are not stuck waiting around all day. The delivery team handles full setup of the new mattress and even wears protective booties to keep your floors clean — a small touch that makes a noticeable difference.

The 120-Night Sleep Trial gives you a generous window to decide if the bed is right for you. Within that four-month period, you can request an exchange or a return for any reason, up to two times. The company recommends sleeping on your new mattress for at least 21 nights before making a decision, which is solid advice since your body needs time to adjust to a different support surface.

That said, the return policy has some fine print worth reading carefully. Shipping fees are non-refundable. If you return or exchange, you will also pay a restocking fee and a $79.99 re-delivery charge. These costs can add up quickly, and some customers have been frustrated by how little they received back after deductions. If a hassle-free return is your priority, compare this policy against brands like Casper or Saatva, which offer fully free returns with no restocking fees.

Warranty coverage comes through the original manufacturer, not through the retailer itself. That means your Serta warranty is handled by Serta, your Beautyrest warranty by Simmons, and so on. Warranty terms and coverage lengths vary by brand, so always check the warranty documentation that ships with your order.

Real Customer Experiences — Is It Worth Buying?

Every mattress retailer has a mix of happy buyers and frustrated ones, and this brand is no different. On the positive side, customers consistently praise the wide selection of name-brand products. Having access to Tempur-Pedic, Beautyrest, Purple, and Serta under one roof makes comparison shopping simpler. Delivery speed is another common highlight — many buyers report receiving their mattress within 24 hours of ordering, which is faster than most competitors.

The low-price guarantee and 24-hour customer service availability are also appreciated. Being able to call at any hour is a genuine advantage, especially when you are dealing with delivery questions or need to schedule a return.

On the other hand, the most frequent complaints revolve around return costs. Several reviewers describe situations where restocking and shipping fees consumed the majority of their refund, leaving them with a fraction of what they originally paid. Durability is another sore point for some buyers, particularly with certain mid-range models that showed noticeable sagging or indentation within six to twelve months. Customer service quality appears to vary — some buyers report excellent, responsive support, while others describe delays, miscommunication, and difficulty reaching a resolution.

The takeaway here is straightforward. Do your homework on the specific brand and model you plan to buy. Read manufacturer reviews, not just retailer reviews. And always go in with a clear understanding of the return policy, especially the fees involved, so there are no surprises if the mattress does not work out.

How Much Does 1800-GOT-JUNK Charge for Mattress Removal?

Once you have your new bed sorted out, the next question is what to do with the old one. If you have ever searched for professional mattress removal, chances are you have come across 1-800-GOT-JUNK. They are the biggest name in the junk removal industry, but their pricing is not always transparent.

Here is what you need to know. 1-800-GOT-JUNK does not publish fixed mattress removal prices on their website. Instead, they use a volume-based pricing model — you pay for the amount of truck space your items occupy, not for the item itself. To get an exact number, you have to schedule a free in-person estimate where a two-person crew comes to your home, evaluates the job, and quotes you on the spot.

Based on widely reported figures from 2026, a single mattress removal through this service typically costs between $130 and $400 or more, depending on your location and circumstances. Some areas report single-item mattress pickup rates as low as $70 to $100, but that is not guaranteed everywhere. A king-size mattress can fill roughly one-quarter of the truck, which means you may end up paying the quarter-truck price even though you are only tossing out one item.

There are also potential extra charges to watch for. If the mattress is above the ground floor, expect a stairs fee of $25 to $75. Difficult-access situations — tight hallways, elevator buildings, or long carry distances — can push the estimate higher. In California, Connecticut, and Rhode Island, a mandatory recycling surcharge of $10.50 per mattress applies under the Bye Bye Mattress program, and this fee may be passed along to you.

Part of the reason prices run higher than local competitors is the franchise model. Each location pays royalty and marketing fees totaling roughly 16% to 21% of revenue to the parent company, and that overhead gets baked into customer pricing.

Cheaper Ways to Get Rid of Your Old Mattress

If the cost of 1-800-GOT-JUNK feels steep for a single mattress, there are several budget-friendly alternatives worth considering.

Many cities and municipalities offer bulk trash pickup at little or no cost. You typically need to schedule a pickup in advance and place the mattress curbside on the designated day. Some areas require the mattress to be wrapped in an approved disposal bag, which you can usually find at hardware stores for a few dollars.

Mattress recycling is another solid option. Up to 80% to 90% of the materials in a mattress — steel springs, foam, fabric, and wood — can be broken down and repurposed. The Bye Bye Mattress program operates free drop-off locations in California, Connecticut, and Rhode Island. Donation centers like Habitat for Humanity ReStore, Goodwill, and the Salvation Army also accept mattresses, though they must be clean, free of stains, and in structurally sound condition.

If you would rather handle it yourself, most local landfills accept mattresses for a tipping fee of $20 to $50. You can also list a clean, usable mattress for free pickup on Facebook Marketplace, Craigslist, or Nextdoor. Just be honest about the mattress’s condition in your listing, and never burn a mattress — the materials release toxic fumes that are harmful to breathe and illegal to produce in many jurisdictions.

One more option that a lot of buyers forget: retailer haul-away programs. Mattress Firm, which now operates the 1800 Mattress storefront, charges $99.99 for new mattress setup and old mattress removal when you purchase a new bed. If you are already buying, this bundled service is often the most convenient and cost-effective way to handle disposal.

Making the Right Decision — 1800 Mattress vs. Competitors

Choosing where to buy your next bed comes down to what matters most to you. The 1800 Mattress platform has clear strengths: a deep catalog of trusted name brands, fast and professional delivery, multiple financing options, and a low-price guarantee that rewards comparison shoppers.

The weaknesses are equally clear. There are no standalone stores, which means you cannot test a bed in person unless you visit a Mattress Firm location. The return policy carries fees that can feel punishing if the mattress does not work out. And the brand has lost much of its independent identity since being absorbed into Mattress Firm, which may matter to shoppers who valued the original experience.

This platform is a good fit if you already know which brand and model you want, prefer online ordering with fast delivery, and plan to use financing or the price-match guarantee to stretch your budget. It is less ideal if you need a risk-free trial with fully free returns. In that case, direct-to-consumer brands like Casper, Helix, or Saatva offer more lenient return policies that do not penalize you for changing your mind.

The smartest approach is to plan both the purchase and the disposal together. If you buy your new mattress through the platform and pay for the haul-away service at delivery, you avoid the hassle of separately scheduling a junk removal company and potentially save money in the process.

Frequently Asked Questions

FAQ 1: What is 1800 Mattress?

1800 Mattress is an American bedding retailer originally founded in 1976 as Dial-A-Mattress by Napoleon Barragan in Queens, New York. It became the first company in the United States to sell mattresses over the phone and later expanded into online sales. Today, the 1800mattress.com website redirects to Mattress Firm, which acquired the brand through its purchase of Sleepy’s in 2015.

FAQ 2: Is 1800 Mattress the same as Mattress Firm?

Yes, 1800 Mattress is now owned by and fully integrated with Mattress Firm. Sleepy’s purchased the intellectual property rights to 1800 Mattress in 2009 for $25 million, and when Mattress Firm acquired Sleepy’s in 2015, the brand came along with it. Shopping on 1800mattress.com now takes you directly to the Mattress Firm catalog.

FAQ 3: Does 1800 Mattress still have physical stores?

No, 1800 Mattress does not operate any standalone retail locations in 2026. All purchases are made through the website or by phone. However, since the brand is part of Mattress Firm, customers can visit any Mattress Firm store nationwide to test the same mattress brands and products in person before ordering.

FAQ 4: What brands does 1800 Mattress carry?

The platform sells mattresses from well-known manufacturers including Tempur-Pedic, Beautyrest by Simmons, Serta, Purple, Stearns and Foster, Sealy, Hampton and Rhodes, Nectar, Sleepy’s, and Tulo. Beyond mattresses, it also offers adjustable bases, bed frames, box springs, pillows, sheets, and mattress protectors.

FAQ 5: How much does a mattress cost from 1800 Mattress?

Prices range widely depending on the brand and type. Budget queen-size models start under $500, the average queen mattress costs around $900, and premium options from brands like Tempur-Pedic can exceed $1,000 to $4,399. The retailer carries innerspring, memory foam, gel foam, hybrid, and pocket coil options across all standard sizes.

FAQ 6: How do I use a 1800 Mattress coupon code?

Add your desired products to the shopping cart on the website, then proceed to checkout. Look for the coupon or promo code field on the payment page, paste your code into the box, and click “Apply” to see the discount reflected in your total. Codes can sometimes be stacked with free shipping promotions for additional savings.

FAQ 7: Where can I find valid 1800 Mattress coupons in 2026?

Verified promo codes are available through coupon aggregator sites like Groupon, Capital One Shopping, and RetailMeNot, with reported discounts up to 50% off. You can also sign up for the email newsletter to receive exclusive subscriber-only offers. Holiday weekends like Memorial Day, Black Friday, and Labor Day typically bring the steepest markdowns of the year.

FAQ 8: Does 1800 Mattress offer free shipping?

Yes, free shipping is available on orders over $399 within the contiguous United States. The delivery service includes same-day and next-day options with a four-hour delivery window, and the team handles full setup of the mattress at no extra charge. Delivery professionals also wear protective booties to keep your floors clean during installation.

FAQ 9: What is the 1800 Mattress return policy?

The company offers a 120-Night Love Your Mattress Guarantee that allows up to two exchanges or returns within that period. However, shipping fees are non-refundable, and each return or exchange carries a restocking fee plus a $79.99 re-delivery charge. The company recommends sleeping on the mattress for at least 21 to 30 nights before requesting an exchange.

FAQ 10: Does 1800 Mattress offer financing?

Yes, two financing options are available. The first is a store credit card through Synchrony Bank with 0% APR promotional terms starting at six months, though the standard APR is 29.99%. The second is Progressive Leasing, a no-credit-needed installment plan that matches payments to your pay schedule, making it accessible to buyers with limited credit history.

FAQ 11: Does 1800 Mattress have a price-match guarantee?

Yes, the retailer offers a low-price guarantee that will beat any competitor’s advertised price by 10%. You need to contact customer service with proof of the lower price within 100 days of your purchase. This applies to identical products being sold by other authorized retailers, making it one of the more generous price-match windows in the mattress industry.

FAQ 12: How do I contact 1800 Mattress customer service?

You can reach customer support at the toll-free number 1-800-628-8737 or the alternate line at 1-800-327-7720. The company offers 24-hour customer service, seven days a week. Live chat is also available through the website header, and email support can be reached at 1800mattresswebhelp@mattress.com.

FAQ 13: Does 1800 Mattress offer a warranty on its mattresses?

The retailer itself does not provide the warranty. Since it operates as a marketplace, warranty coverage comes directly from the mattress manufacturer — Serta, Beautyrest, Tempur-Pedic, and so on. Warranty periods and terms vary by brand, so customers should review the warranty documentation included with their order and contact the manufacturer for claims.

FAQ 14: How much does 1800-GOT-JUNK charge for mattress removal?

1-800-GOT-JUNK charges approximately $130 to $400 or more for a single large item like a mattress, depending on your location. Some areas offer single-item mattress pickup rates between $70 and $100, but the company does not publish fixed prices online. An in-person estimate is required, and pricing is based on how much truck space the mattress occupies.

FAQ 15: Why is 1800-GOT-JUNK so expensive for mattress removal?

Three factors drive the higher cost. First, their volume-based pricing means a king mattress fills about one-quarter of the truck, so you pay the quarter-truck price for a single item. Second, a two-person uniformed crew handles indoor removal, adding labor overhead. Third, each franchise pays 16% to 21% of revenue in royalty and marketing fees to the parent company, which gets passed along to customers.

FAQ 16: Does 1800-GOT-JUNK recycle old mattresses?

Yes, the company makes an effort to donate and recycle items whenever possible. Approximately 80% to 90% of mattress materials — including steel springs, foam padding, fabric, and wood frames — can be broken down and repurposed. In states like California, Connecticut, and Rhode Island, mandatory recycling programs under the Bye Bye Mattress initiative further support responsible mattress disposal.

FAQ 17: What is the cheapest way to get rid of an old mattress?

The most affordable option is scheduling a free bulk trash pickup through your city, which many municipalities offer at no cost. Donating a clean mattress to organizations like Habitat for Humanity ReStore, the Salvation Army, or local shelters is also free and provides a tax-deductible receipt. Self-hauling to a landfill typically costs $20 to $50 in tipping fees.

FAQ 18: Can I donate my old mattress instead of throwing it away?

Yes, but the mattress must meet condition standards. Most charities and donation centers require it to be free of stains, tears, odors, bed bugs, and structural damage. Habitat for Humanity ReStore offers free pickup in many metro areas for mattresses under eight years old. The Salvation Army also provides free pickup through their 1-800-SA-TRUCK line, though they reject mattresses with any visible wear.

FAQ 19: How long does a mattress from 1800 Mattress last?

Most quality mattresses last between 7 and 10 years, depending on the materials, construction, and how well you care for it. Using a mattress protector from day one shields the surface from sweat, spills, and dust mites, which can significantly extend its lifespan. Heavier sleepers or those sharing a bed may notice wear sooner, particularly with foam and pillow-top models.

FAQ 20: Will Mattress Firm remove my old mattress when delivering a new one?

Yes, Mattress Firm — which now operates the 1800 Mattress storefront — charges $99.99 for new mattress setup and old mattress removal at the time of delivery. For households needing multiple mattresses swapped out, the fee increases to $149.99 for up to three mattresses in homes with up to five flights of stairs. This bundled option is often more convenient and cost-effective than hiring a separate junk removal service.

FAQ 21: Is it illegal to throw a mattress in a dumpster?

It depends on your location. Many cities and states have specific rules about mattress disposal. In Massachusetts, mattresses have been banned from disposal in landfills since November 2022. In New York City, mattresses must be fully sealed in a plastic bag before curbside pickup or you risk a fine of up to $300. Always check your local waste management guidelines before placing a mattress out for collection.

FAQ 22: What happened to the original 1800 Mattress company?

After peaking at $170 million in annual sales around 2007, the company’s revenue declined sharply during the 2008 recession. Creditors filed an involuntary bankruptcy petition in 2009, and the company entered Chapter 11 protection. Sleepy’s purchased the brand at auction, and Mattress Firm later acquired Sleepy’s for $780 million in 2015, absorbing 1800 Mattress into its operations permanently.

FAQ 23: Can I buy just a mattress from 1800 Mattress without a box spring?

Yes, customers can purchase a mattress on its own without adding a box spring or bed frame. This is common for buyers who already have a platform bed, adjustable base, or a slatted frame that does not require traditional box spring support. The website allows individual product purchases, and standalone mattresses ship with the same delivery and setup benefits.

FAQ 24: How does the 1800 Mattress sleep trial compare to competitors?

The 120-night trial is competitive in length but less generous on fees. Brands like Casper, Saatva, and Helix offer similar or longer trial periods with fully free returns and no restocking charges. With 1800 Mattress, you pay a $79.99 re-delivery fee plus non-refundable shipping costs on every return or exchange, which can reduce your total refund by a significant amount.